Browse our collections and click on any piece that catches your eye. Select your size (we offer a detailed sizing guide on every product page), add to cart, and proceed to checkout. You’ll need an email address — guest checkout is available, though creating an account makes tracking your order and accessing your history easier.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. All transactions are processed through encrypted, PCI-compliant servers. Your card details are never stored on our systems.

Yes — completely. We use 256-bit SSL encryption across our entire site, and all payment processing runs through verified, Level 1 PCI DSS compliant gateways. You can shop with the same confidence you’d expect from any major retailer.

Every Zilvra925 piece is crafted from genuine 925 sterling silver — that’s 92.5% pure silver alloyed with 7.5% other metals (usually copper) for strength and durability. The “925” stamp on each item is our promise of authenticity. We source our silver from certified suppliers who meet strict ethical and environmental standards.

Select pieces feature rhodium plating for extra shine and tarnish resistance, or 18k gold vermeil for a warm, luxurious finish. Material details are clearly listed on every product page.

[Image: A macro close-up of the “925” hallmark stamp inside a Zilvra ring band, showing the precision of the engraving and the bright silver surface]

Download our free printable ring sizing guide, or visit any local jeweler for a professional measurement. Our product pages include detailed sizing notes for each design — some rings run slightly larger or smaller depending on band width and style.

If you’re between sizes, we generally recommend sizing up for wider bands (6mm+) and sizing down for narrow, delicate styles. Our customer care team is happy to advise on specific pieces — just send us a message with the item name and your measurements.

Our chains and bracelets come in standard lengths clearly marked on each product page. Necklace lengths range from 40cm (choker fit) to 60cm (long layering piece). Bracelets typically measure 16–19cm with extension chains on many styles for adjustable comfort.

Yes — and we love being part of your special moments. During checkout, you’ll find a gift message field where you can write a personal note of up to 200 characters. Your message will be printed on our signature cream card and tucked inside the box.

Every Zilvra order arrives gift-ready as standard. Our packaging — a matte charcoal box lined with soft velvet, tied with silver ribbon — needs no extra wrapping. If you’d like to upgrade to our premium gift set with a handwritten calligraphy note and silk pouch, select the option at checkout.

No — guest checkout is always available. However, creating a free Zilvra account gives you:

• Faster checkout with saved addresses and payment methods
• Full order history and tracking in one place
• Early access to new collections and exclusive offers
• Wishlist functionality to save pieces you love

Click “Forgot Password” on the login page and enter your email address. You’ll receive a secure reset link within two minutes. Links expire after 24 hours for security.

We ship to over 60 countries worldwide. Major destinations include the United States, the United Kingdom, Canada, Australia, Germany, France, the Netherlands, Sweden, Japan, Singapore, and the UAE. Enter your country at checkout to see available shipping options and costs.

International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient. These charges vary by country and order value.

We offer complimentary engraving on select rings and pendants — up to 15 characters in our elegant serif font. Look for the “Add Engraving” option on eligible product pages.

For fully custom designs or bespoke commissions, contact our team with your vision. We take on a limited number of custom projects each month and will respond within 3–5 business days to discuss feasibility, timeline, and pricing.

Most of our core collection pieces are restocked regularly. Click “Notify Me” on any out-of-stock product page, and we’ll email you the moment it’s available again.

Limited edition and seasonal pieces may not return once sold out. If you see something you love in these collections, we encourage you to order while it’s available.